> For the complete documentation index, see [llms.txt](https://docs.opencollective.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opencollective.com/help/fiscal-hosts/payouts/refunds.md).
# Refunds
Collective admins are able to approve refunds for up to 30 days from the date the donation was made, as long as the payment provider supports the transaction.\
\
After that point, donations can only be refunded by Fiscal Host admins.
{% hint style="warning" %}
If you are not the admin, contact your fiscal host (or [Open Collective support](https://opencollective.com/contact) if your host is managed by Open Collective).
{% endhint %}
## **To refund a donation:**
Go to the Collective page and head to the **Budget** section.
Click on the Transactions Tab and then **View all transactions**.
Find the transaction you want to refund on the list and click on **View Details**.
You will find a **refund** button right next to the transaction details.
Click on it and confirm the operation.
---
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