# Refunds

Collective admins are able to approve refunds for up to 30 days from the date the donation was made, as long as the payment provider supports the transaction.\
\
After that point, donations can only be refunded by Fiscal Host admins.

{% hint style="warning" %}
If you are not the admin, contact your fiscal host (or [Open Collective support](https://opencollective.com/contact) if your host is managed by Open Collective).
{% endhint %}

## **To refund a donation:**

Go to the Collective page and head to the **Budget** section.

<figure><img src="https://2931279126-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWSZizTt4ZC1UNDV89f%2Fuploads%2FN7uqCa4dpAzQj4oqxHIM%2Ffiscalhosts_refunds_budget_2022-09-06.png?alt=media&#x26;token=9f73bfc0-ca3f-421e-ae16-e6eb3b6e752d" alt=""><figcaption></figcaption></figure>

Click on the Transactions Tab and then **View all transactions**.

<figure><img src="https://2931279126-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWSZizTt4ZC1UNDV89f%2Fuploads%2F6U90tbU2FdX2JXw59gbR%2Ffiscalhosts_refunds_transactions_2022-09-06.png?alt=media&#x26;token=cd711d9d-a957-4b01-8f51-d095944ee064" alt=""><figcaption></figcaption></figure>

Find the transaction you want to refund on the list and click on **View Details**.

<figure><img src="https://2931279126-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWSZizTt4ZC1UNDV89f%2Fuploads%2FnODkovdPcV8hYcosJUwG%2Ffiscalhosts_refunds_transactionssection_2022-09-06.png?alt=media&#x26;token=333d705b-76ff-41a7-ba2c-e71bbdedc319" alt=""><figcaption></figcaption></figure>

You will find a **refund** button right next to the transaction details.

<figure><img src="https://2931279126-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWSZizTt4ZC1UNDV89f%2Fuploads%2FOymOFXyhED0iHAiZzz80%2Ffiscalhosts_refund_refund_2022-09-06.png?alt=media&#x26;token=88efdcfe-b96b-4a80-9b8a-f19b5099f521" alt=""><figcaption></figcaption></figure>

Click on it and confirm the operation.

<figure><img src="https://2931279126-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LWSZizTt4ZC1UNDV89f%2Fuploads%2Fh3lIQ17VUIIRlOW5Uskv%2Ffiscalhosts_refunds_confirm_2022-09-06.png?alt=media&#x26;token=c02b403b-a333-4313-870a-f00923680029" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

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```
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```

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