Receipts

With the implementation of the new Dashboard interface, we are currently in the process of updating our documentation and some pages may be out of date. Thank you for your patience. Please contact our support team if you need any assistance.

You should have received a receipt by email from Open Collective at the time of your donation. However, if that is not available to you, here are instructions on how you can generate a receipt for tax purposes.

Instructions for Accessing Receipts via Settings

Consolidated Payment Receipts in the settings section only appear after the month has ended.

  1. Ensure you are signed in with the email address you used to process the transaction.

  2. Click on your name in the top right-hand corner.

  3. Under My Account click on Settings.

4. Click on Payment Receipts, you should then be able to see all of your contributions

Instructions for Accessing Receipts via Profile

  1. Ensure you are signed in with the email address you used to process the transaction.

  2. Click on your name in the top right-hand corner.

  3. Under My Account click on Profile.

4. Scroll down to 'Budget and click 'Contributions'

5. Click 'View All Transactions'.

7. Use the Download Receipts to download all receipts from a specific time period.

6. Use the Search Function to find a specific transaction.

8. Once you've found the correct Transaction Click 'View Details'.

9. Click 'Download Receipt in the bottom right-hand corner.

Instructions for Downloading a Tax Receipt from the Collectives page

  1. Ensure you are signed in with the email address you used to process the transaction.

  2. Go to the collectives page you supported

  3. Scroll down to 'Budget and click 'Transactions'

  4. Click on 'View All Transactions'.

5. On the right, in the 'Search' window next to 'Transacations' type in your name.

6. Find your contribution(s) and click on 'View Details'.

7. Click 'Download Receipt' and you will download a PDF of your receipt that can be used for tax purposes.

How to change your details on a Receipt

If you log into your account, you can update the Billing information via your profile settings.

The receipt is generated from this data, so after saving the new information, regenerate the receipt and you should see the updated information. View the instructions above on how to download a new receipt.

Last updated

Ⓒ Open Collective 2024