> For the complete documentation index, see [llms.txt](https://docs.opencollective.com/open-source-europe/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opencollective.com/open-source-europe/faq/general-faqs.md).

# General FAQs

### What can I do with an Open Source Europe account?

By joining Open Source Europe, your initiative can:

* Collect recurring or one-off donations
* Apply for subsidies or grants
* Pay invoices and reimburse expenses
* Offer full budget transparency to your community
* Operate without creating your own legal entity
* Pay service providers on compliant invoices, including through workers’ cooperatives; reimburse eligible volunteer expenses

***

### What am I not allowed to do?

To stay compliant with our legal and charitable framework, you **may not**:

* Issue invoices or sign documents in the name of OSE. Any specific contract requiring OSE’s signature must be discussed and accepted beforehand; do not use OSE’s legal name or VAT number to have supplier invoices issued for your Collective
* Use funds to influence legislation or politics (lobbying)
* Support or engage in illegal activity
* Use funds for personal profit
* Have another fiscal host at the same time. Technical or community affiliations may be accepted after review
* Spend funds on purposes outside your initiative’s mission — if you do, they must be reimbursed

***

### Why should I use Open Collective?

Open Source Europe uses the **Open Collective platform** to simplify and bring transparency to financial management.

Benefits include:

* Easy collection of **recurring or one-off contributions**
* Simple spending: submit a receipt/invoice → approve → paid
* Automatic and public **budget tracking**
* Shared financial visibility = stronger collaboration and trust

> We believe transparency makes communities more resilient and democratic.

***

### How is Open Source Europe different?

Here’s what makes us special:

* Designed for collaborative communities — not just for campaigns or individuals
* Open source + built-in transparency (no hidden ledgers)
* We provide **fiscal hosting** as a service using a nonprofit legal framework
* Based in Europe, but globally connected

***

### How much does it cost?

The current OSE hosting fees are:

| Contribution type                                                 | OSE fee |
| ----------------------------------------------------------------- | ------- |
| Ordinary online crowdfunding donations by card (Stripe) or PayPal | 8%      |
| Incoming bank transfers                                           | 10%     |
| Grants and public subsidies                                       | 10%     |
| Tax-deductible donations through the supported intermediary route | 10%     |
| GitHub Sponsors                                                   | 10%     |

For ordinary card and PayPal donations, the 8% OSE hosting fee is calculated on the donation amount before payment processing fees are deducted. For example, a €20 donation incurs a €1.60 OSE hosting fee. Payment processing fees are separate and also reduce the amount available to the Collective; their amount may vary.

Currency conversion services or intermediaries may have additional costs. Contact OSE to confirm the costs applicable to a specific route. The calculation base for other routes is not specified here; no combined fee rate is stated.

These are the current rates; no fee reduction is introduced by this guidance.

***

### Can we get a discount?

We’re often asked for fee reductions — and we truly understand why.\
Many initiatives bring in funds already raised, and we know how tight nonprofit budgets can be.

However, our **standard fees are already kept as low as possible** to cover the real costs of:

* Legal & administrative management
* Risk and compliance
* Payments, reports, and support over time

{% hint style="warning" %}
Outside of specific exceptional cases (like COVID-19 or Ukrainian relief), we cannot offer fee waivers or discounts.
{% endhint %}

***

### What if I want to become my own fiscal host someday?

No problem! You're welcome to use Open Source Europe as your fiscal host for as long as you need and remain eligible.

* You can request to end fiscal hosting under the notice and remaining-balance provisions of your [hosting agreement](/open-source-europe/terms-of-service.md).
* If you plan to transition into managing your own structure, we can help you prepare.
* The [Open Collective platform](https://opencollective.com/) also supports organizations that wish to become fiscal hosts themselves.

***

### How long does it take to get started?

* The **application process only takes a few minutes**.
* We might reach out with a few follow-up questions.
* Once your application is accepted, you can **start receiving donations right away**.

{% hint style="info" %}
Completing the application and being accepted are separate steps. See [How to apply](/open-source-europe/getting-started/how-to-apply.md) for the review process and indicative response time. Additional information may be required before acceptance.
{% endhint %}

***

### Is there a minimum required budget?

Nope! There is **no minimum balance** required to be hosted by OSE.

Since our fees are taken as a percentage of incoming contributions, you can start small and grow as your initiative develops.

### Paying collaborators

Collectives can pay service providers against a compliant invoice, including through a workers’ cooperative. Agree the work, price and dates with the Collective and submit the invoice through Open Collective for review. OSE does not provide a standard employment or payroll service. Any arrangement requiring OSE to sign a specific contract must be discussed and accepted beforehand.

### Discounts and nonprofit benefits

OSE may support a request or provide an attestation on a case-by-case basis. Hosting does not automatically qualify a Collective for every nonprofit discount or benefit. Each supplier sets its own eligibility criteria; OSE cannot guarantee acceptance.


---

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