> For the complete documentation index, see [llms.txt](https://docs.opencollective.com/oceurope/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opencollective.com/oceurope/how-it-works/wire-transfer-instructions-via-open-collective-platform.md).

# Send a bank transfer

Use the instructions and reference generated for your contribution.

## 1. Start on the collective’s page

Choose **Contribute**, then **Bank Transfer** if it is available. Confirm the contribution to receive the payment instructions and order number.

## 2. Make the transfer

Use the exact account details and currency in those instructions. Include the order number and collective name in the reference so OCE can match the payment to the right budget.

Do not reuse bank details from an old screenshot or from another collective or host.

## 3. Check the contribution

A transfer can take time to arrive and be matched. The contribution appears in the budget once the receipt has been confirmed. A collective administrator should not mark funds as received simply because a donor says they have sent them.

## If funds arrive in a different currency

If funds arrive in a different currency, OCE converts them into your collective’s currency. Your collective receives the net amount after conversion and bears the conversion costs, which are included in that amount and are not charged again.

## If something is missing

Check your spam folder for the instructions. If the funds have not appeared after seven working days, contact OCE with the collective link, order number, date, amount and currency. Send proof of transfer privately if requested.

Email <oce@opencollective.com>. Keep bank details out of public comments.