Ask for help
Contact the right people and share only what is needed.
Questions about your collective
Email oce@opencollective.com for OCE applications, contributions, expenses, agreements or other hosting questions.
Include your collective’s link and a short description of the question. For a payment, include its link or reference. You do not need to know the correct technical term.
A problem with the website
Use Open Collective platform support for a technical issue. Describe what you were trying to do and what happened. Remove private information from screenshots.
A safety concern or misconduct
Use raise a safety concern or report wrongdoing. These pages include alternative contacts when you cannot use the usual route.
Keep sensitive information private
Do not post identity documents, bank details, addresses or personal reports in public comments. Ask the team how to share sensitive documents safely.
Finding an answer in this guide
Use search, the start page or the glossary. If the guide does not answer your question, let us know.
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