> For the complete documentation index, see [llms.txt](https://docs.opencollective.com/oceurope/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opencollective.com/oceurope/about-1/contact-us.md).

# Ask for help

Contact the right people and share only what is needed.

## Questions about your collective

Email [**oce@opencollective.com**](mailto:oce@opencollective.com) for OCE applications, contributions, expenses, agreements or other hosting questions.

Include your collective’s link and a short description of the question. For a payment, include its link or reference. You do not need to know the correct technical term.

## A problem with the website

Use [Open Collective platform support](https://opencollective.com/help) for a technical issue. Describe what you were trying to do and what happened. Remove private information from screenshots.

## A safety concern or misconduct

Use [raise a safety concern](/oceurope/about-1/safeguarding-policy.md) or [report wrongdoing](/oceurope/about-1/whistleblower-policy.md). These pages include alternative contacts when you cannot use the usual route.

## Keep sensitive information private

Do not post identity documents, bank details, addresses or personal reports in public comments. Ask the team how to share sensitive documents safely.

## Finding an answer in this guide

Use search, the [start page](/oceurope/master.md) or the [glossary](/oceurope/about-1/terminology.md). If the guide does not answer your question, let us know.